Return Policy

Our return policy is simple. If you’re not happy, we’re not happy!

That is why we offer a 60 day 100% satisfaction guarantee…

If you are not 100% satisfied with your purchase, we will give you your money back – no questions asked. In order to get a refund, you must contact us to obtain our correct shipping address and then ship us back the DVD in good condition. When we receive the DVD we will refund you 100% of the product cost minus shipping fees.

All refund requests will be submitted within 3 days of receiving the returned product.

To obtain our shipping address or for any other questions regarding our return policy, please email us at support@123craft.com. If you would like to return your product for a refund, please type “Return Request” into the subject line of the email.